Enom Support Sucks

owl

Active Member
I've had 5 support tickets open for a week now, no response as of yet to any of them:

View attachment 438

That's unfortunate @Jeff but not surprising.

Enom/Name support has been really bad. Check around on other forums and you'll read LOTS of complaints. They are putting all money into marketing sh*t new gTLDs that nobody wants.

Transfer out your domain names.
 
Last edited:

fpforum

Member
Country flag
That's crazy. They are usually fairly fast at answering my tickets. You're certain that these tickets are being opened in the Support Center?
 

Jeff

Administrator
Staff member
Country flag
Yes, they were finally answered a couple of hours after I posted the thread. Support there seems to take almost a week most times, sometimes over a week. I'd hate to have an issue at enom that required some back and forth.
 

owl

Active Member
Yes, they were finally answered a couple of hours after I posted the thread. Support there seems to take almost a week most times, sometimes over a week. I'd hate to have an issue at enom that required some back and forth.

You shouldn't have to post a thread on Inform to get support.
 
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