Enom Support Sucks

Discussion in 'Registrars' started by Jeff, Nov 16, 2016.

  1. Jeff
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    Jeff Canada Administrator Staff Member

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    I've had 5 support tickets open for a week now, no response as of yet to any of them:

    enom.png
     
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  2. LLL.in King

    LLL.in King United States Well-Known Member

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    Thats weird. Sorry about that!
     
  3. owl

    owl Canada Active Member

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    That's unfortunate @Jeff but not surprising.

    Enom/Name support has been really bad. Check around on other forums and you'll read LOTS of complaints. They are putting all money into marketing sh*t new gTLDs that nobody wants.

    Transfer out your domain names.
     
    Last edited: Nov 20, 2016
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  4. ojal

    ojal United States New Member

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    Glad I never signed up for them.
     
  5. fpforum

    fpforum United States Member

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    That's crazy. They are usually fairly fast at answering my tickets. You're certain that these tickets are being opened in the Support Center?
     
  6. Jeff
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    Jeff Canada Administrator Staff Member

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    Yes, they were finally answered a couple of hours after I posted the thread. Support there seems to take almost a week most times, sometimes over a week. I'd hate to have an issue at enom that required some back and forth.
     
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  7. owl

    owl Canada Active Member

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    You shouldn't have to post a thread on Inform to get support.
     
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