Thoughts on Simplehosting.in?

Jeff

Administrator
Staff member
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I quite like your site - it is very professionally done. I'm not sure it needs any major changes - likely just tweaking based on customer feedback.

The main thing that struck me was that it was difficult to find your contact us button. I'd make that more prominent, perhaps adding it in the top navigation, and perhaps adding your physical address as well.

Also, I don't like that when you click on a link, it opens up in a new tab. That gets annoying after navigating through your site for a while.

You've got SSL - you could add a button at the bottom of your page about this.

I've also used this service:
http://feedbackarmy.com/
which is a cheap way to get people to test the usability of your website.
 

Bharat

Member
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I quite like your site - it is very professionally done. I'm not sure it needs any major changes - likely just tweaking based on customer feedback.

The main thing that struck me was that it was difficult to find your contact us button. I'd make that more prominent, perhaps adding it in the top navigation, and perhaps adding your physical address as well.

Also, I don't like that when you click on a link, it opens up in a new tab. That gets annoying after navigating through your site for a while.

I've also used this service:
http://feedbackarmy.com/
which is a cheap way to get people to test the usability of your website.
Thanks for the feedback, will surely remove the new tab thing. I was having doubt whether to keep it or not.
I will add the contact us button on the menu bar also, I have online chat system also, you can see me online after IST 3pm to IST 00.00
Thanks for the suggestion of feedback army option, but for now, I am looking for free feedbacks :p as I have already spent a lot on servers and will be spending for marketing soon, so don't want to extend my expenses now, will surely do it once I need it.
Thanks once again.
 
Your website is very pleasant and straightforward at first glance. You provide customers with a readily access to a live chat, that's neat, If I were a customer I would make use of that. I'm with jeff that you also should provide a "contact us" button in the upper side of the page, It seems a bit redundant given you already provide a live chat. But It also will allow more communication flexibility.
 

Bharat

Member
Country flag
Your website is very pleasant and straightforward at first glance. You provide customers with a readily access to a live chat, that's neat, If I were a customer I would make use of that. I'm with jeff that you also should provide a "contact us" button in the upper side of the page, It seems a bit redundant given you already provide a live chat. But It also will allow more communication flexibility.
Thanks for the generous thoughts, contact page is cool. I made that available for a period of 20 days on a test, but 90% people connected via mobile phone, as I give direct phone support to all my clients and people who are not from India use chat option & When it came to mobile browser, the menu added a more bigger screen real estate. Thanks once again for the comment. :)
 

Dante848

New Member
A couple things, I think the site is great. Visually it has a decent color pallet and is very clean and sharp. I like it's style a lot. I absolutely love that that live chat window can detach from the bottom of the page, something I wish every similar site did.

The logo however is very, bland and not that professional, it doesn't make me think of your company, best you get it professionally done to give yourself a recognizable branding.

You should get some icons in your plan boxes, to make them stick out more, right now they're kind of bland, all text and no pop.

Also you should turn your reviews into a scroll wheel type thing because you only have 2, and the customary amount is usually 3, but you can avoid an at glance realization that you only have 2 by rotating them.

These are just my 2 cents, obviously they're all visual type things but that is what I'm good at :)
 

meganisonfire

New Member
Thank you for sharing your website with us. I really like your website by the way. I do not think that it needs any thing changed.

I found that your site is very clean and easy to access everything. I think that the livechat feature is a plus for your clients. It can get very frustrating when on a website and you can not get any help immediantly!

The site is very appealing to the eyes. I really like your color scheme. I think that you did a wonderful job on this website!
 

Bharat

Member
Country flag
A couple things, I think the site is great. Visually it has a decent color pallet and is very clean and sharp. I like it's style a lot. I absolutely love that that live chat window can detach from the bottom of the page, something I wish every similar site did.

The logo however is very, bland and not that professional, it doesn't make me think of your company, best you get it professionally done to give yourself a recognizable branding.

You should get some icons in your plan boxes, to make them stick out more, right now they're kind of bland, all text and no pop.

Also you should turn your reviews into a scroll wheel type thing because you only have 2, and the customary amount is usually 3, but you can avoid an at glance realization that you only have 2 by rotating them.

These are just my 2 cents, obviously they're all visual type things but that is what I'm good at :)
Thanks for taking time and giving a very well written feedback, will surely take the best advice's and out it on the site.
Thanks once again
 

Bharat

Member
Country flag
Thank you for sharing your website with us. I really like your website by the way. I do not think that it needs any thing changed.

I found that your site is very clean and easy to access everything. I think that the livechat feature is a plus for your clients. It can get very frustrating when on a website and you can not get any help immediantly!

The site is very appealing to the eyes. I really like your color scheme. I think that you did a wonderful job on this website!
Thanks for your kind words. I am happy that you liked my site a lot.
Thanks once again for taking time to check my site and review it.
 

Jeff

Administrator
Staff member
Country flag
Tried to purchase a hosting package and it didn't work.

I entered all my details and instead of being forwarded to a payment page, I got the following error message:

Sorry, there is a problem here. Please contact the seller. Error: QF3 and QF15
 

Bharat

Member
Country flag
Tried to purchase a hosting package and it didn't work.

I entered all my details and instead of being forwarded to a payment page, I got the following error message:

Sorry, there is a problem here. Please contact the seller. Error: QF3 and QF15
Hi, Sorry for the problem caused, it might because of the phone number, don't worry. You can paypal me, I will process your order right away.Please come in pm.
 

Regis

New Member
I'm enjoying the simplistic design. Other hosting websites seem to aim for complicated layout, so I'm easily confused while browsing. Promotions about your service can use different text fonts and style to be more inviting, but I also like it as it is.
 

Bharat

Member
Country flag
I'm enjoying the simplistic design. Other hosting websites seem to aim for complicated layout, so I'm easily confused while browsing. Promotions about your service can use different text fonts and style to be more inviting, but I also like it as it is.
Thanks for your wonderful response :)
 

oportosanto

Member
The site is great indeed, thanks for sharing it. Like others mentioned, the simple design is definitely a plus because it allow us to browse more cleanly.
 

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