Mitsu Accreditation Terminated by Nixi

Discussion in 'Registrars' started by owl, Nov 1, 2017.

  1. owl

    owl Canada Active Member

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    Dear Registrant / Customer,


    This is to inform that the registrar account of your current registrar – Mitsu Inc. has been terminated by National Internet Exchange of India(NIXI) which manages the .IN Registry.


    In view of the termination, your registrar will not be able to provide you any domain management services for .IN or .भारत (in all supported languages).


    In order to protect your rights and commercial interests,.IN Registry hereby informs you to transfer your domain(s) to an alternate Accredited Registrar of .IN Registry of your choice. Please view the link below for the list of registrars - https://registry.in/Accredited_Registrars


    You may contact your preferred new registrar on your own for transferring your domain(s) and follow the process as may be advised by the new registrar.


    Meanwhile to maintain continuity, .IN Registry is taking over the control of your domain names and if you require any changes to your existing contact details or Nameserver associated with your domain name, you are requested to send an email from your registrant email id, as reflecting in whois records to registrantsupport@registry.in.


    While moving to a new registrar, you are requested to contact .IN Registry to obtain your domain authorization or “AUTH CODE” – which will be required by the new registrar to initiate transfer of your domain(s).


    You are requested to complete the transfer process in the next 15 days from the date of this email. If not, .IN Registry will initiate its own process to transfer your domain to another registrar as may be determined by .IN Registry.

    Sincerely yours,
    National Internet Exchange of India (NIXI)
     
  2. catchnames

    catchnames India Member

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    I sent mail to NIXI and received ticket.They also wrote, request is under process.So far not received auth code from NIXI.however there is some change in status
    "
    Domain Name:DEVELOPER.IN
    Created On:16-Feb-2005 07:50:21 UTC
    Last Updated On:31-Oct-2017 14:09:23 UTC
    Expiration Date:16-Feb-2018 07:50:21 UTC
    Sponsoring Registrar:NIXI Holding Account (R189-AFIN)
    Status:DELETE PROHIBITED
    Reason:
    Status:RENEW PROHIBITED
    Reason:
    Registrant ID:BS_14895999"
    Has any one received AUTH CODE from NIXI?
     
  3. colin72

    colin72 United States New Member

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    "You are requested to complete the transfer process in the next 15 days from the date of this email. If not, .IN Registry will initiate its own process to transfer your domain to another registrar as may be determined by .IN Registry."


    So do we have to pay to transfer each domain from Mitsu to another registrar?

    I assume not because they say if we don't transfer a domain within the 15 days ".IN Registry will initiate its own process to transfer your domain to another registrar".
     
  4. owl

    owl Canada Active Member

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  5. Jeff
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    Jeff Canada Administrator Staff Member

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    I just received the following in an email from NIXI:

    So, it looks to me like Mitsu has taken NIXI (and others) to court about this matter, and obtained what in the US would be called a temporary restraining order against NIXI prohibiting them from doing anything further in regards to Mitsu and the domains they held, without permission of the court.

    Note also the comment that NIXI shall not be able to process any transfer request. I understand that transfer requests for domains are failing or will be transferred back.
     
    Last edited: Nov 10, 2017
  6. wot

    wot Thailand Well-Known Member

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    Will renewals also be affected, could cause big problems?

    For the record I do not have any domains with Mitsu.
     
  7. JackD

    JackD United States Active Member

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    Wow, that is a mess that could take a while to iron out. So many people going to be hurt by this. I still have questions: aren't there 3 other registrars owned by Mitus, are those domains also locked?
     
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  8. Jeff
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    Jeff Canada Administrator Staff Member

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    Yes, I'm worried about that too. The legal system does not move quickly. I'm not sure what the answer to that is.

    Yes, I believe Mitsu owns 4 registrars, and only 1 was affected.
     
  9. catchnames

    catchnames India Member

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    I believe,More than one is affected.
     
  10. JackD

    JackD United States Active Member

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    Which others are affected?
     
  11. catchnames

    catchnames India Member

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  12. dnk

    dnk India Active Member

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    Did all Mitsu registrants get the second email from NIXI. I have not received it
     
  13. Jeff
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    Jeff Canada Administrator Staff Member

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    My understanding is that the lawyer for NIXI did not show up to this hearing, so the matter was not heard, and will need to be heard another day. I'm not sure what that day is, but can't imagine court dates are easily available.
     
  14. JackD

    JackD United States Active Member

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    This could drag on for a while.
     
  15. Jeff
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    Jeff Canada Administrator Staff Member

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    I'm worried about that too, but I understand it may be possible to get another date soon.

    It is concerning that NIXI apparently does not have a policy in place to deal with this situation, or at least if it does have such a policy, it is not communicating about this policy with the affected registrants.
     
  16. JackD

    JackD United States Active Member

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    I agree. Since the ones being hurt the most are the innocent registrants of .IN domains, you would think NIXI would be about resolving this quickly. I also fault MITSU for filing the court action to stop outgoing transfers. Give good customer service, place their interests first and they will return if it is shown that MITSU was not in the wrong. And if they are in the wrong and NIXI is right to revoke their accreditation, why damage your customers? They will never come back after being treated this way.
     
  17. Jeff
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    Jeff Canada Administrator Staff Member

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    I see your point, and I don't think you're wrong, but consider:

    1. The delays so far have been on the Registry's part, not Mitsu's.

    2. If someone attacked my livelihood, I would fight back hard, and I think most people would too, so it's hardly a surprise to see Mitsu fight back.

    3. If I were a small registrar in India who couldn't afford fighting in court with NIXI, I would be very, very worried right now. Hopefully Mitsu is protecting them by setting some sort of precedent in court, but I still wouldn't be surprised to see the Registry doing this sort of thing in the future to registrars who can't afford to fight back.
     
  18. JackD

    JackD United States Active Member

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    I thought the Registry was going to transfer the domains and it was stopped by Mitsu's court filings
    I would fight back hard also, but damaging your customers is not the way to do it. Regardless of who is right and who is wrong, costing me money and lost sales would insure that I never used you again. If Mitsu had allowed the transfers then won out the case against NIXI, I would have moved all my domains back at the next renewal plus still used them for any new registrations that I made. Cost me money and you will never see me again. It's the way I have always ran my companies. Customers first. JMO.
     
  19. dnk

    dnk India Active Member

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    Actually NIXI, NTRO and government agencies have been causing many problems for .in domain investors in India since 2010,causing great losses, allegedly bribed by large corporates , so there should be more transparency in the internet sector. There is no national security issue involved, it is just a financial investment.

    For too long, indian domain investors have tolerated the atrocities of corrupt government agencies, this is a good precedent to protect their interest, NIXI should provide complete details
     
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  20. Tom

    Tom Canada New Member

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    But the Court Order reads as follows and does not mark absence of any party:
    " Due to paucity of time the matter is adjourned as per CMIS date. Ad-interim relief if any to continue till then."

    Don't mind Jeff but may I ask who provided you with wrong information that the hearing was not done because of Nixi's lawyer not attending when the court website says it was not done because of the time shortage?
     
    Last edited: Nov 21, 2017