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  1. #1
    GetItNow is offline Banned
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    Angry Urgent: Enom's account blocked and domain blocked

    Hello,

    I have received this email from Enom.com (Not sure it's fake or not). Check below. As current my account got blocked with $76 balance and two domains ACB.in and FIL.in . Maybe I got hacked it ? I just emailed to Enom.com to verify about this issue and if they are really came from Enom, I will send in my verify information to prove to them.

    Any suggestions ?

    from Account Help <Account.Help@enom.com>
    The account listed above contains domain names that have been reported as fraudulently removed from another account. The account and domains have been locked. The following documentation will need to be provided regarding this account and the domains within it:


    • Government issued photo ID (Scan or Digital Photo of a Passport, etc.)
    • Scan or digital photo of the Front and Back of the credit card used on the account (First four numbers and last five numbers need to be visible, black out the others.)
    • First Page of the corresponding Credit Card Statement. Transactions can be blacked out.
    • Documentation that validates you as the owner of the domains, such as receipt of sale, correspondence, articles of incorporation or a business license.
    • Explanation of how did you obtain these domains.

  2. #2
    Ceres's Avatar
    Ceres is offline Senior Member
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    Default Re: Urgent: Enom's account blocked and domain blocked

    GetItNow, be very careful about sending documentation unless you're certain it's not a scam.

    Have you also tried calling eNom? Contact eNom - I'm not sure how easy it will be for you to get hold of someone on the phone though.

    Have you checked the IP address in the email header? What's the location of the IP address?

    Did you check the Whois for these two domains - have they changed in any way?

    I really sorry to hear about the problems you're having. Sounds like a nightmare!
    Last edited by Ceres; 08-11-2009 at 05:37 AM.

  3. #3
    GetItNow is offline Banned
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    Default Re: Urgent: Enom's account blocked and domain blocked

    Ceres,

    That's why I emailed back to Enom and I will also call them tomorrow (if I'm not busy w/ the work) But as right now I can't login into my account at all so let see about it. The whois is still there under my name ... but umm it's suck with this issue. Thanks for your suggestions .. but yah .. hope you guy keep an eye out for ACB.in and Fil.in ..

  4. #4
    donnied79 is offline Member
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    Default Re: Urgent: Enom's account blocked and domain blocked

    Hi,
    unfortunately I've just received the same email because of 6 LLL.in I bought a couple of weeks ago.
    The NamePros user 1rrr1 has been hacked (his forum account too) and his domain sold.
    I know for sure that another user is in our situation.
    Let's see what happens.

  5. #5
    Jeff's Avatar
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    Default Re: Urgent: Enom's account blocked and domain blocked

    Where did you buy those domains? It sounds like you may have purchased stolen domains

  6. #6
    Ceres's Avatar
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    Default Re: Urgent: Enom's account blocked and domain blocked

    Sorry to hear donnied79! It's not clear to me, were the 6 LLLs you purchased stolen domains?

  7. #7
    donnied79 is offline Member
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    Default Re: Urgent: Enom's account blocked and domain blocked

    I purchased them on NamePros from the user 1rrr1
    He was an user since 2006 with 113 positive feedback so I went into the transaction with no fear.
    Unfortunately (from what seems) he had both the forum account and the Enom account hacked.
    I'm trying to have my money back from Paypal because if he had the domain stolen he will have them back.

  8. #8
    chandan's Avatar
    chandan is offline Senior Member
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    Default Re: Urgent: Enom's account blocked and domain blocked

    that guy mentioned his account hacked in NP and Urgent: Domain thief but he not mentioned any .ins so may be enom put hold to all domains that pushed from his account better contact them with sales thread

  9. #9
    GetItNow is offline Banned
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    Default Re: Urgent: Enom's account blocked and domain blocked

    Fil.in is the domain I bought from him 1rrr1 .

    So did you get your account back from Enom?

  10. #10
    donnied79 is offline Member
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    Default Re: Urgent: Enom's account blocked and domain blocked

    Quote Originally Posted by GetItNow View Post
    Fil.in is the domain I bought from him 1rrr1 .

    So did you get your account back from Enom?
    I'm still waiting.
    I'd like to understand if the account is blocked only for precaution or if the domains i acquired were stolen because in the second case i have to try to cahrgeback paypal.

 

 
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