Thread: Thinking about leaving Mitsu...

Can anyone suggest another registrar that accept .co.in. .net.in and .org.in intransfers?

I've been on the internet since 1996 and registering domains since 1998. In that time, I have never, ever encountered a registrar (and I've used all of them in their various incarnations) that was more difficult or less intuitive to use than Mitsu.

It's impossible to pull up a list of your names by just "clicking a button". You have to go through a bizarre "search process" that basically requires instructions from tech support.

I still have yet to figure out renewal costs or how to add time.

Truly, genuinely, the most awful user experience of any registrar I've ever dealt with. This is a classic example of a site designed by computer-geeks who didn't bother to perform any ease-of-use testing with consumers. The site is completely impossible to use.

Anyway, looking for suggestions. We have three accounts with them that will need to be moved.

i totally understand what you mean about not being to see ALL your names on one page.i sent mitsu a PM on this forum about that issue, and i never got a response back. I like their .in renewal prices, but i might have some names that aren't parked properly and not seeing all the names prevents me from getting a good grasp on my names. I feel your pain! Hopefully mitsu can give some input and good luck!

Thanks for letting us know your concern and also trusting us for pricing.

We are knowing that all domains in panel cannot be seen at one go you will have to go through the number of steps to get your list of all domains, We want to clarify that we are in constant touch with software developer team to add this and some other features, Currently the software you are seeing on Mitsu control panel is developed by Logicboxes (Directi Branch) and similar problem you can see in all the Registrar who is using This Directi software including Resellerclub and their resellers. This same software is used by almost 20 .IN registrars and more then 100 ICANN accredited registrars and their resellers.

Logicboxes promised us to come out with new version some time around March, 2010 with lot of new features.

Every control panel have its own plus and minus points and regular updates are coming whenever we get feedback from you people. Hope you will understand our concern .

Hope DMAN you understand our concern and we request you to first contact us to get details of any problem you are facing.

WARBUX -- we always reply our customers concern very promptly but we donot think we miss your PM on this forum. Please email us on support we will reply your all concerns.

WE WELCOME ALL YOUR SUGGESTIONS IT HELP US TO IMPROVE.

Happy New Year to all of you.

Actually all LogicBox users use the same system.

We are ResellerClub resellers but use the same system.

Its actually the most functional of all the registrars, just need to get over the learning curve - I have accounts at 12 registrars, so am speaking from experience.

To renew a domain, you need to add the funds to your account before you execute the renewal order.

Renewal costs should be visible via the domain management page.

Just for the record, I have nothing to do w/ mitsu. Cheers!

Originally Posted by mwzd

Actually all LogicBox users use the same system.

We are ResellerClub resellers but use the same system.

Its actually the most functional of all the registrars, just need to get over the learning curve - I have accounts at 12 registrars, so am speaking from experience.

To renew a domain, you need to add the funds to your account before you execute the renewal order.

Renewal costs should be visible via the domain management page.

Just for the record, I have nothing to do w/ mitsu. Cheers!

Just want to update MWZD:

In our control panel you require to have Add Fund (Advance Fund) to your account only when you want to do Bulk Registration or Renewal otherwise you can go through the regular shopping cart and can make payment of the invoices directly through payment gateway. Cost of registration /renewal / transfer is visible at all stage of order.

There really shouldn't be a 'learning curve' required to accomplish a task that is dead simple, as evidence by any number of registrars that have no learning curve.

Further, the fact that I cannot see renewal costs until I've loaded my renwals into a cart is problematic in itself.

Really, I would suggest Mitsu look at Fabulous, Moniker or Godaddy for ideas. I would be willing to wager a substantial sum of money that if we were to poll 100 random users who have experience with other Registrars on their opinion of Mitsus user interface, 10 or less would have a positive view of it.

It's just so needlessly difficult to use. I shouldn't have to undergo any submission processes to see my domain names. That should be one simple button, that itemizes them all into a list. Click button, see ALL names, period. Renew names? Check box, renew names. That simple.

I have another year until my names are due for renewal, so I'll hold out hope that in this time, Mitsu will bring their site up to the standards expected by people who are accustomed to dealing with other, more user friendly registrars.

Thanks for detail, we hope that we will be upto your expectation very soon. Happy New Year.

Please, help me with the following.

1) How do I see all my MITSU domains at once? Every other registrar I belong to, all names are listed by simply clicking a "My Domains" button. Since this function doesn't appear to be available on MITSU, how can I manage my entire portfolio and not just the "last 10" names registered?

2) How are names renewed and particularly multiple renewals? If I want to renew my entire portfolio another year out, how is that done?

just search names with blank it lists all domains

when u click a domain for renewal it shows number of years.

Originally Posted by Dman

Please, help me with the following.

1) How do I see all my MITSU domains at once? Every other registrar I belong to, all names are listed by simply clicking a "My Domains" button. Since this function doesn't appear to be available on MITSU, how can I manage my entire portfolio and not just the "last 10" names registered?

2) How are names renewed and particularly multiple renewals? If I want to renew my entire portfolio another year out, how is that done?

In order to manage your domain names, you need to search for them from your Control Panel with Mitsu, and access their Order Details view. To do so, follow the simple steps mentioned below:

2. Login to your Control Panel:
   
   Resellers do so from Login Page.
   Customers do so from Login Page.
3. Once logged in to your Control Panel,
   
   Resellers, go to Products -> Search -> Domain Registration Search.
   Customers, go to Domains -> Domain Registration -> Search.
   
4. Search for the Domain Name Orders.
   IMPORTANT
   
   
   • To list all Orders, leave all search parameters blank and select the Order Creation Date as All after selecting the Within radio button.
   • Resellers can search for all Orders belonging to their Sub-Resellers by selecting the Search Orders of Sub-Resellers check box.
   
   
   
5. In the next page, you would see a list of all domain names, with Domain Name Order bought through Mitsu. Click any of the domain names to reach its Order Details view, from where you can perform any modifications to the Order.

2. see this link for Domain renewal KnowledgeBase