Well found. Pretty incredible.
There is a response from Matt Cutts:
Quote:
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Andy Baker, folks inside Google are taking this very seriously and (from where I'm sitting) swarming on it. I believe this will be a one-time thing and that Google will prevent this from happening in the future.
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Then Google responds:
Quote:
Hi, I work with Matt Cutts and am responsible for Google Enterprise products. We've had a chance to investigate this more deeply. We've identified the bug in our code that caused this issue for a small handful of domain renewals, and are deploying the fix. Please accept my apologies on behalf of Google for the inconvenience this caused you.
Also, phone support is definitely still available for all Premier Edition users.
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