Quote:
Originally Posted by newyorkdude
Delta said it stopped routing calls to India-based call centers over the first three months of the year. Customers had complained they had trouble communicating with Indian agents, the airline said. Last month, Chrysler LLC said it would move its customer-service center back from India. [snip]
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Interesting, thanks NewYorkDude.
I know Bell Canada outsources to India. Although some of these agents have heavy accents, I've never had a problem understanding them. On the other hand, these agents might have problems understanding me and
my accent.
